Step 1
Initial Enquiry
We start with a conversation to understand your situation and explain what our coordination service does and does not cover.
The Patient Journey
How Ovantra Helps You Navigate
Healthcare in China
We provide a structured, transparent process to handle the coordination, translation, and administrative challenges of seeking medical care abroad, giving you clarity and peace of mind.
Your Step-by-Step Coordination Journey
Step 2
Medical Record Review & Translation
We collect and organise your existing medical records, imaging and pathology reports, and translate them into medical Mandarin.
Step 3
Hospital & Specialist Coordination
We submit the translated records to the Grade 3A oncology hospitals and departments we work with, and handle the administrative scheduling. Whether a case is accepted remains the hospital’s decision.
Step 4
Consultation & Treatment Information Coordination
We coordinate a remote consultation or written case review and provide translation support, so the treating doctors can explain their assessment and the options they consider appropriate. All clinical decisions are theirs.
Step 5
Admission & General Travel Guidance
We provide administrative guidance on hospital admission, general administrative guidance on visas, and practical guidance on travel routes and accommodation options. You arrange and pay for your own flights, visas and accommodation.
Step 6
Ongoing Administrative Liaison
During and after treatment we remain available for remote administrative liaison and follow-up coordination between you, your family and the hospital.
Clear Boundaries, Clear Responsibilities
Understanding who does what is critical for a smooth international healthcare journey. Ovantra Health focuses strictly on coordination and translation, allowing you to focus on your health.
What Ovantra Does
- Medical document translation
- Medical record preparation
- Hospital & specialist coordination
- Second-opinion coordination
- Translation support during remote teleconsultations
- Appointment coordination
- Administrative admission guidance
- Ongoing administrative liaison
What the Hospital/Doctor Does
- Diagnosis & medical assessment
- Treatment recommendations
- Clinical decision-making
- Performing medical treatments
- Medical follow-up
What the Patient/Family Arranges
- Flights and transportation
- Hotel / accommodation
- Personal travel
- Passport, visa, & personal documentation
- Personal expenses
Ready to Take the First Step?
Contact our team today to discuss your healthcare needs and learn exactly how we can coordinate your medical journey.
Contact LiaisonRelated pages
Continue with whichever part of the process you need next.
- Cancer treatment coordination in ChinaHow we coordinate hospital enquiries, appointments and medical record translation for oncology care.
- Cancer second opinion from ChinaCoordinate a remote case review, with translation support during the consultation.
- Healthcare coordination and medical conciergeDay-to-day administrative liaison across the healthcare journey.
- Indicative treatment costsReference cost ranges for selected treatments, and the factors that change them.
- Frequently asked questionsCommon questions about our role, your medical records and what happens next.
We Are Here For You
Contact Us for Healthcare Coordination Assistance
Reach out for a confidential conversation. We assist with coordination and administrative arrangements throughout the overseas healthcare process.
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